Perception of Health Personnel on the quality of care for adolescents who abuse drugs

Abstract

In El Salvador, adolescents constitute the population that consumes the most drugs, which represents a great challenge for the Ministry of Health of El Salvador, the entity responsible for formulating policies that ensure quality care.
In the last decade the country has made great efforts in the area but still does not have a mechanism to verify compliance with protocols of care to evaluate the quality of the services provided.
The objective of the study was to know the perception of the personnel who work in the health unit of the metropolitan region of El Salvador, regarding the quality of care provided to adolescents who consult for drug abuse.
This quantitative, descriptive and cross-sectional research was conducted in the 35 health units of the metropolitan region using a questionnaire of 24 questions distributed in  3 sections and performing the binomial test to contrast the significance of the data.
According to the results, it was found that there is no qualified staff or disciplinary team for the care of adolescents. However, the assigned staff confirmed to provide the service with warmth, respect, and confidentiality, an important fact is that the established care protocols are not applied. In general, the quality of care provided is not adequate and it is necessary to take corrective measures, for which recommendations are made to the relevant bodies.